What is your return and exchange policy?
How do I know what size I am?
What's the best way to take care of my Local Laundry garments?
When do you respond to emails?
We aim to respond back to our customer's emails within 24-48 hours.
Can I cancel/change my order?
Please email us as soon as possible at email@example.com if you wish to change or cancel your order. Note that once the item has been fulfilled and marked as shipped, we're not able to make any changes or cancellations to your order.
How do Presales work?
Presales are when we sell a Canadian made garment BEFORE they are produced. Presales usually have a 2-4 week period where we collect the presales and then put them into production. Presale garments typically ship out 30 days after the presale ends.
Bought an Organic Bamboo Garment?
Have any other questions, comments or rude remarks for us?
Email us at firstname.lastname@example.org