What is your return and exchange policy?

Please read our Returns Page for everything you need to know.

How do I know what size I am?

Because our gear tends to fit a bit on the snug side of things, it's important that you pick the right size and colour. Before you buy a shirt or a sweater be sure to check out our Sizing Charts.

We want this process to be as easy for you as possible, so if you've got any other questions about sizing, send us an email at info@locallaundry.ca 

What's the best way to take care of my Local Laundry gear?

We recommend that you wash our products inside-out in cold water with like colours. We recommend not ironing over the designs. Tumble dry on a low setting or hang dry for best results. Don't forget to refer to the washing instructions printed on each garment’s label for more details. 

When do you respond to emails?

We aim to respond back to our customer's emails within 24-48 hours.

Can I cancel/change my order?

Please email us as soon as possible at info@locallaundry.ca if you wish to change or cancel your order. Note that once the item has been fulfilled and marked as shipped, we're not able to make any changes or cancellations to your order.

Where is my community's design? Can I submit designs to you?

We're always on the hunt for designers who share our passion for representing and building their local communities. If you want to collaborate with us and want to get your community design up on our site please feel free to email us at info@locallaundry.ca and check out our Community Collection for more details.

Have any other questions, comments or rude remarks for us?

Email us at info@locallaundry.ca