I ordered a maroon Canada (CAN) hoodie in medium. It looks super nice and all, it just had zero give unlike other hoodies I’ve owned. What I mean is, when I went to put it on, it was a little tough to get my arms and head through all at once. Something I’ve never had an issue with for any other hoodies. It’s so ridged, I ended up tearing a bit of the under arm fabric when putting it on. I am not a large lady, I am 5’4, 130lbs. I shouldn’t accidentally rip the fabric of a hoodie when just putting it on for the first time because there is zero stretch in the fabric. I do like the look of the sweater, it’s just not as cozy/relaxed as I was hoping it would be.
I'm so sorry that the fit didn't live up to expectations. Would you be able to send us some photos of where it was ripped? That would give us some idea of where we need to make some adjustments to the garments, plus we can send you out a replacement sweater!
Send us some details to firstname.lastname@example.org and we'll make this right ASAP.
Thank you for the support and feedback,
Title says it all! Great quality hoodie too!
I'm so glad I bought this sweater. Not only is it super cozy, but it looks great and I love that buying it supports not only a local business, but a local non-profit as well.